Account and Billing

4

• How to Transfer My License to a New Site
• How to Upgrade from Pro to Agency
• What Happens When My License Expires?
• How to Find My License Key

Gallery Block

3

• How to Add a Lightroom Gallery to a Page
• How Does the Lightbox Work?
• Gallery Shows No Images in This Album

Getting Started

7

• How to Install LightSync Pro
• How to Activate Your License Key
• What’s the Difference Between Lightroom and Lightroom Classic?
• System Requirements for LightSync Pro
• How to Connect LightSync Pro to Figma
• Supported Cloud Platforms
• How to Connect LightSync Pro to Adobe Lightroom

Image Optimization

3

• Why Is AVIF Not Working?
• How to Enable AVIF Image Optimization
• What Image Quality Settings Should I Use?

Media Library

3

• What Do the Sync Status Badges Mean?
• How to Unlink an Image from Cloud Source
• How to Use the Relink Feature

Privacy and Security

5

• Does LightSync Pro Store My Photos?
• Is My Adobe Account Secure?
• Is LightSync Pro GDPR Compliant?
• Is My Cloud Account Secure?
• Does LightSync Pro Store My Images?

SEO and Metadata

3

• How to Set Up SEO-Friendly File Names
• How to Set Up Automatic ALT Text
• How to Choose Title and Caption Sources

Shopify Integration

3

• How to Sync Photos to Shopify
• How to Reset Shopify Sync and Re-Upload All Images
• How to Connect LightSync Pro to Shopify

Syncing Photos

4

• How to Sync Lightroom Albums to WordPress
• Why Aren’t My Scheduled Syncs Running?
• How Many Photos Can I Sync?
• Why Are Some Photos Not Syncing?

Troubleshooting

6

• Not Connected Error After Connecting to Adobe
• Sync Fails with Timeout Error
• Images Are Blurry or Low Quality
• How to Check if WordPress Cron Is Working
• Adobe Token Expired Error
• How to Contact Support